Snowdonia Global Safety Services Ltd respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use and protect information when you use this website or contact us.

Information We Collect

We may collect personal information that you voluntarily provide when contacting us through the website, by email or by telephone.

This may include your:

  • Name
  • Email address
  • Telephone number
  • Company or organisation
  • Information contained within your enquiry or correspondence

We only ask for information that is reasonably necessary to respond to your enquiry or provide the services you have requested.

Contact Forms and Enquiries

When you submit an enquiry through our website, the information you provide is used to respond to your request and, where appropriate, provide information about our services.

Website enquiries may be processed using third-party email delivery services, including Brevo, to ensure that messages are delivered reliably.

Information submitted through the website will not be used for unrelated marketing purposes unless you have specifically agreed to receive such communications.

Customer Service

We may communicate with you by email or telephone to respond to enquiries, provide requested information, discuss our services, or manage an existing or prospective business relationship.

Contact information will only be used for purposes reasonably connected with your enquiry or our relationship with you.

Marketing Communications

We will only send marketing communications where we have an appropriate lawful basis to do so.

Where you have specifically opted in to receive marketing communications, you can withdraw your consent at any time. Marketing emails will include an unsubscribe option where appropriate.

How We Use Your Information

Personal information collected through this website may be used to:

  • Respond to enquiries and requests
  • Provide information about our services
  • Communicate with existing and prospective clients
  • Administer and maintain the website
  • Monitor and improve website performance and usability
  • Protect the security of our website and systems
  • Comply with applicable legal and regulatory obligations

Legal Basis for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may process information because:

  • You have given us your consent
  • Processing is necessary to respond to a request before entering into a contract or to perform a contract with you
  • We have a legitimate interest in responding to enquiries, operating our business and maintaining the security and effectiveness of our website
  • We are required to process information to comply with a legal obligation

Data Sharing

We do not sell your personal information.

We may share information with trusted service providers where this is necessary to operate our website, communications or business. This may include website hosting, email delivery, analytics and other technology providers.

These providers may only process information as necessary to provide their services to us and are required to handle personal information appropriately.

We may also disclose information where required by law or by an appropriate regulatory or law-enforcement authority.

Google Analytics

We may use Google Analytics to understand how visitors use our website and to help us improve its performance and user experience.

Google Analytics may collect information such as pages visited, approximate location, device and browser information, referral sources and interactions with the website.

Where required, analytics cookies will only be used after you have provided consent through our cookie consent system.

For further information about how Google handles information, please see Google’s Data privacy and security.

Cookies

Cookies are small text files stored on your device when you visit a website. They can be used to make websites function correctly, remember preferences, measure website usage and provide other functionality.

Our website may use essential cookies required for security or website functionality. These do not require consent where they are strictly necessary.

We may also use optional analytics cookies, including cookies associated with Google Analytics. Where consent is required, these cookies will not be set until you have accepted them through our cookie consent system.

You can change or withdraw your cookie preferences using the cookie controls available on the website.

You can also control and delete cookies through your web browser settings.

Website Security and Server Logs

Our website hosting systems automatically record certain technical information when the website is accessed. This may include:

  • IP address
  • Date and time of access
  • Requested pages or resources
  • Browser and device information
  • Referring website
  • Information relating to errors or potentially malicious activity

Server logs are used for website administration, troubleshooting, performance monitoring and security.

Spam and Abuse Prevention

We may use automated security or anti-spam services, such as Google reCAPTCHA, to protect website forms against spam and automated abuse.

These services may process technical information about your device and interaction with the website in order to determine whether a submission is legitimate.

Where Google reCAPTCHA is used, Google’s Privacy Policy and Terms of Service apply to its processing.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records and meeting legal, accounting or regulatory requirements.

Technical server logs and website data may be retained for a limited period for security, administration and troubleshooting purposes.

International Data Transfers

Some of the third-party services used by this website may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required under UK data protection law.

Your Data Protection Rights

Under UK data protection law, depending on the circumstances, you may have rights including the right to:

  • Request access to personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information
  • Ask us to restrict how your information is used
  • Object to certain uses of your information
  • Request the transfer of information you have provided
  • Withdraw consent where processing is based on consent

If you wish to exercise any of these rights, please contact us using the details provided on this website.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Third-Party Websites

Our website may contain links to websites operated by other organisations. We are not responsible for the privacy practices or content of third-party websites and recommend reviewing their privacy policies separately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our website, services, legal obligations or the third-party services we use.

Any updated version will be published on this page.

Last updated: 26 August 2026